Check If Your Facebook Page Is Working

The comments about FB pages not working began to come in to a discussion board on 13th of March. Complaints were, as follows:

• page updates not showing up in the News feed;
• external RSS feeds not automatically feeding into Pages/Notes;
• updates being sent to fans not as email messages, which understandably diminishes the outreach;
• irregularly updated Insights.

For full thread of comments, go here: Page Updates Not Showing Up In News Feeds.

Complaining issues were also left in Notes application by those who noticed that RSS feeds directed into Notes are not automatically updated.

While this adds to all the problems Facebook has already encountered over the privacy issues and the interface changes, what I find to be the most surprising is the lackadaisical reaction on the part of Facebook to this issue. Or to put it even more bluntly, no reaction at all. Whilst I allow for all sorts of possibilities, what I cannot take in is the fact that the lessons that we, as Social Media people, teach each other and those who listen, are being openly defied. It has nearly been two weeks since 13th of March, but the thread to which I linked above still has not seen a comment from Facebook staff about the reason, the state of the issue, and the plans to resolve it.

I sent a message yesterday to Mark Zuckerberg about this, saying:

I think it really is odd that no-one of your team has yet responded to what seems to be more important in terms of business communication than the changes made to profiles. Pages of different fan base sizes are being affected by the issue, so we would all be very grateful if you could help resolve this.

Now, there is obviously a way for me to update the page manually. Unfortunately, this does not take away the uneasy feeling of things being done entirely at discretion – including publishing the news about potential setbacks of business-related services. Frankly speaking, I may be one of those who do not mind the recent changes, but I do mind the lagging response to the highlighted issues.

So, check if your Facebook Page is working OK,  and if not, consider joining this group: Admins affected by the recent Page to Public Profile change.

---

Possibly related posts: (automatically generated)

• Ch-ch-changes…
• Is There Value in Facebook Fan Pages?
• Target activate Facebook fan pages by giving…
• Revamped Facebook Pages Aid Branded Apps